Cedarlake Patio Furniture will accept returns and will refund to you the full purchase price of your order less the original shipping provided the product is returned to us prepaid within 15 days. Returns must be requested by email within 15 days of receipt of merchandise and are subject to a standard 5% restocking fee. All merchandise must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals. Orders cancelled after packages have been shipped will be subject to round trip shipping and handling charges. A return for refund does not come under our warranty conditions below, therefore you the customer will be responsible for the cost of return shipping.

Warranty:

If you receive a defective item, Cedarlake Patio Furniture will, at our discretion and expense, replace any parts or products that are found defective within 30 days of purchase. Cedarlake Patio Furniture must be notified by email with supporting pictures or proof of defect of any parts or items claimed to be defective. Our warranty covers replacement of any defective item or part, it does not cover a refund of the purchase price for a return. In the event that you decide to cancel the order for a refund, you the customer will be responsible for returning the item to us.